Take Control Product Roadmap
N‑able is committed to innovation as we continuously improve the features, functionality, and security of our products. Discover highlights on our new releases and developments.
Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution designed to help you resolve issues quickly and effectively.
We use it every day to remotely troubleshoot client problems, manage servers, etc. The stand alone version also works great for one time rescue sessions.
The coronavirus pandemic has been a very testing time, but we managed to gain and grow through that time, adding customers. Using N‑able Take Control has probably been the central thing that allowed me to provide my customers with that confidence, that natural peace of mind that we are able to remotely connect to their machines, no matter where they are.
This product has allowed us as a company to provide better more secure remote support to companies that are not currently under our management. Another benefit is that we no longer have to send customers to an unbranded free remote connection software, which gives our end users more confidence in the service they are receiving.
I like that for Take Control Plus we can have our clients go to our website and click ‘Get Support Now’ without having to walk them through 20 prompts.
Quick and easy to setup a trial with nothing more than an email address. Sales contact is quick to respond but not over powering in their approach. The software is full featured with a great set of tools for the IT support Tech.
On-site visits cost MSPs time and money. They also hinder responsiveness to other clients because techs are out in the field serving just one client at a time.
We use it every day to remotely troubleshoot client problems, manage servers, etc. The stand alone version also works great for one time rescue sessions.
Remote work has really stretched MSPs’ operations. It means more people, more tools and devices to support, and more problems. However, clients have the same service expectations.
The coronavirus pandemic has been a very testing time, but we managed to gain and grow through that time, adding customers. Using N‑able Take Control has probably been the central thing that allowed me to provide my customers with that confidence, that natural peace of mind that we are able to remotely connect to their machines, no matter where they are.
Remoting into a user’s computer requires trust. MSP techs are taking control of their devices and data, so the connections need to be secure and well audited. Learn more about Take Control security standards now.
This product has allowed us as a company to provide better more secure remote support to companies that are not currently under our management. Another benefit is that we no longer have to send customers to an unbranded free remote connection software, which gives our end users more confidence in the service they are receiving.
MSP techs work one-on-one with clients. Managers need to learn how they’re doing, so they can identify and address any issues and train techs on solutions or service skills.
I like that for Take Control Plus we can have our clients go to our website and click ‘Get Support Now’ without having to walk them through 20 prompts.
MSPs want to run support more efficiently. Connecting with clients, getting approvals to access their devices, and remoting in all take time that’s about setup, not service.
Quick and easy to setup a trial with nothing more than an email address. Sales contact is quick to respond but not over powering in their approach. The software is full featured with a great set of tools for the IT support Tech.
Unsure of the best choice for you? Compare the two solutions in more depth. Compare now
The fact that we can instantly connect within seconds and have full visibility into what the user is doing is vital for our customers and puts their mind at ease.
I have eliminated the need to have three + tools in order to support clients that require remote control assistance. This product has been loaded up with the necessary tools to provide remote assistance... plus the ability to add my favorite tools to the platform.
Decrease wasted time that compounds across sessions. While other support tools take up to 20 seconds to connect, N‑able Take Control connects to devices, typically in under eight seconds*.
The fact that we can instantly connect within seconds and have full visibility into what the user is doing is vital for our customers and puts their mind at ease.
Techs can run as many sessions as they like at one time, supporting multiple tickets and more users in less time. And with at-your-fingertips diagnostic tools and easy communication with users via live chat or VoIP calls, resolution can go much faster.
I have eliminated the need to have three + tools in order to support clients that require remote control assistance. This product has been loaded up with the necessary tools to provide remote assistance... plus the ability to add my favorite tools to the platform.
Keep connections safe with sophisticated encryption, multi-factor authentication for techs, and IP address controls. Help ensure only authorized techs can access devices.
Installation is perfect for the end users. Very simple setup and seamless integration! All the controls that you expect like file transfer, terminal window, WOL, multi-display compatibility, etc. N‑able definitely makes the best service that we've utilized on Mac devices. There's nothing that compares to how easy it is for them to install.
Fast remote access is critical to technicians—always.
Get users back in business with powerful diagnostic, remediation, and communication tools.
Support end users from anywhere when trouble strikes. Provide the same level of support from full-featured Android and iOS native apps as desktop versions.
For those times when you’ve lost remote access to a desktop—BSOD, Advanced Boot Options prompt, or just need a look behind the server rack, you’re going to need remote eyes.
Reinforce your value by branding customer-facing support app components.
Your remote access solution is essential to your business. N‑able Take Control gives you the tools and features to deliver faster, powerful remote access at an affordable price.
**Available with Take Control Plus licenses
“N‑able Take Control is faster than LogMeIn and has better visibility and reporting than TeamViewer. I am primarily using Take Control Plus for end users working from home. I like the fact that I can create an ad-hoc session with their home PC to help set it up, as well as manage them, and join their sessions. This makes N‑able Take Control product befitting to help end-users do remote access when most of them have never done anything like it before.”
N‑able Take Control gives you speed, security, and tools to support clients remotely. Exceed expectations with a tool that helps you drive your productivity and revenues.
N‑able is committed to innovation as we continuously improve the features, functionality, and security of our products. Discover highlights on our new releases and developments.
If you want to provide strong IT service to your users, it helps to have an efficient and effective remote support tool. N‑able™ Take Control was designed to offer fast,...
In today’s high-speed business world, customers demand rapid, top-quality technical support. N‑able™ Take Control is a powerful remote support solution designed to provide quick access to client devices from one...